A professionally-trained, English-speaking agent will be waiting for you at the entrance of the immigration hall (or at the arrival gate) holding a personalized sign with your name.

If you are using a Visa on Arrival, our team takes charge. We will handle the entire procedure for you, including: assisting with or completing the NA1 Entry/Exit form and managing the document submission and visa sticker payment process.

We are fully-equipped to assist Chinese e-passport holders who need to exchange their e-visa for a loose-leaf visa, a mandatory step that creates another queue. Our team handles this for you at the VOA counter.

Forgot your passport-sized photo? Unsure about the form? Don’t have the correct cash (USD) for the visa sticker fee? Our agent is there to solve these problems, preventing any further delays.

Our agent will be waiting for you at the entrance to the immigration hall. They will be holding a professional sign with your name and our company logo, making them easy to spot.

No. The Immigration Fast Entry service is for assistance and priority lane access. The Visa Sticker Fee (for Visa on Arrival) is a separate government-mandated fee. Our staff will assist you in paying it, but the fee itself is not included in our service price.

While we cannot guarantee an exact time, using our service typically saves clients anywhere from 30 minutes to over an hour. During peak holidays or high-season travel, the time saved can be even more significant.

We monitor your flight status in real-time. Whether your flight is early, on-time, or delayed, our agent will be there to meet you based on your actual landing time.